Reference

How 9vids Handles Your Personal Information

Your account data, payment details, and browsing activity are handled with care at 9vids. This policy explains exactly what we collect, why we collect it, and how you can access, update, or remove it — with availability depending on your local law and eligible…

Account Data ProtectedbKash, Nagad, Rocket Payment PrivacyCookie Controls AvailableData Access on Request

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What This Privacy Policy Covers

9vids Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on 9vids, we collect the information needed to run your account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Transaction records tied to those wallets are stored to process deposits and

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withdrawals and to meet any reporting obligations that apply in your region. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to improve how the platform performs on mobile. We do not sell
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your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Retention periods vary by data type: account identity data is held while your account remains active, and payment records
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are kept for as long as required by applicable law. Your use of this platform and the rights available to you depend on local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Security and transparency are built into how we run accounts at 9vids. Here is what that looks like in practice — from how payment data moves to how long we keep your records.

Payment Data Security

Payment details passed through bKash, Nagad, or Rocket are encrypted in transit. We store only the reference data needed to match your transaction to your account — never your full wallet PIN or credentials.

Cookie Controls

We use cookies to keep your session active and to understand how the platform is used on mobile. You can manage non-essential cookies through your browser settings at any time without losing account access.

Account Retention Policy

Active account data is held while your account is open. If you close your account, we retain only what applicable law requires — typically transaction records for a defined period — then delete the rest.

Requesting Changes

To access a copy of your data, correct inaccuracies, or ask for deletion, contact support with your account details. We verify your identity first, then process the request in line with applicable local law.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account details so we can verify your identity before making any changes.

Live Chat Start a chat from your account dashboard. Privacy requests are handled by our support team during available hours — include your registered email or phone number.

Email Support Send your data request to our support address. We aim to respond within a few business days and will confirm receipt once your request is logged.

Account Settings Some data — like your contact details and communication preferences — can be updated directly inside your account settings without contacting support.

Common Questions About Your Privacy

Real questions from people who want to know how their data is used — answered plainly.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also collected to secure your account and maintain platform performance.

We share data only with payment processors like bKash, Nagad, and Rocket — and only the details those services need to complete your transaction. We do not sell personal data to advertisers or data brokers.

Identity and account data is deleted when your account closes. Transaction records tied to bKash, Nagad, or Rocket payments are kept for as long as applicable law in your region requires, then removed.

Yes. Contact our support team with your registered account details. We verify your identity first, then provide a summary of the data we hold. Availability depends on local law and your eligible region.

Basic details like your contact number or email can be changed inside account settings. For changes to identity documents or payment records, contact support directly and we will process the update after verification.

We use session cookies to keep you logged in and analytics cookies to understand mobile usage patterns. Non-essential cookies can be disabled through your browser settings without affecting your account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRoulette Express Info9Vids Glossary

How 9vids Handles Your Personal Information

How We Protect and Manage Your Data

Payment Data Security

Cookie Controls

Account Retention Policy

Requesting Changes

Reach Us About Your Data

Common Questions About Your Privacy

01 What personal data does 9vids collect when I open an account?

02 Does 9vids share my data with third parties?

03 How long is my data kept after I close my account?

04 Can I request a copy of the data 9vids holds on me?

05 How do I update or correct my personal information?

06 Are cookies used on 9vids and can I turn them off?

Privacy Policy

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